Frequently Asked Questions

Do you accept Medicaid patients?
Yes, we are licensed and certified for Medicare and Medicaid as well as for private insurance and private pay residents.

What are the visiting hours?
You may visit at any time. Buildings may be secured after normal hours, so you may need to call ahead during nighttime hours.

What do I need to do to get my loved one admitted to the facility?
Please contact us today.

Do you charge on a daily or monthly basis?
Charges are based on a daily rate and you are charged only for the days you reside at the facility.

Do you have any private rooms?
Yes, our facility has a mixture of private and semi-private rooms.

How much staff support does a resident have each day and night?
The individual receives support in many areas from certified nursing assistants (CNAs), licensed & registered nurses, housekeeping & laundry staff, administrative staff, and social service staff. By law, our facility must provide a sufficient number of CNAs and licensed & registered nursing staff to meet the needs of our residents.

How are staff chosen and supervised?
All of our staff, prior to employment, go through a thorough background check, drug screenings, and multiple reference checks. All employees receive monthly training. Any employee providing care directly to our residents must be certified to do so. The staff receives 24-hour supervision, 7 days a week, from our licensed nursing staff.

What safety precautions are in place to protect residents?
In our facility, there are many rules and regulations in place to provide for the safety and well-being of our residents. Our facility is equipped with a sprinkler system in the event of a fire; the fire alarm system is directly connected to the local police station for immediate response.

What kind of activities are offered for residents at Retirement Ranch?
Our facility provides many activities to meet individual needs both within the facility and during outings in the community. Examples include dining out, movies, shopping, bingo nights, church services, and sing-alongs, as well as other events and activities. We also have many wonderful volunteers who provide entertainment such as bands, singers, storytellers and much more.

Retirement Ranch
2221 Dillon Street
Clovis, New Mexico 88101
Phone 575-762-4495

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